We understand everyone wants secure reliable shipping but no-one wants to pay a fortune in shipping costs. We offer FREE DHL EXPRESS WORLDWIDE SHIPPING on all jewellery orders over €250.
For orders under €250 we offer our customers two shipping options.
DHL EXPRESS €5
DHL EXPRESS €25
Sculpture & Art Shipping:
Individually calculated at checkout
The shipping charge will be calculated at checkout depending on your selection.
We have chosen the most reliable domestic and worldwide shipping partner- DHL
We are very fast at getting orders ready. Once you have placed your order with DesignYard, unless otherwise stated, your order will be shipped same day. Once your order is shipped you will receive a notification email. Please allow approx 2-4 business days for delivery depending on the delivery location in the world.
Your order will be delivered between 9am and 5pm local time, Monday to Friday.
For all DHL packages a signature is required. If there is no one available to sign for the package, DHL will leave a re-delivery card containing a 10 digit tracking number and the local DHL customer service number for you to call to re-arrange delivery. Please note that once the package is signed, DesignYard is not accountable for the package.
Unfortunately, we are unable to deliver to P.O. Boxes or military bases, Russia or China. But do get in touch and we will figure out a solution.
Brexit related UK & Northern Ireland Clients.
You do not have to worry about any additional taxes or duties on jewellery purchases. In the case of the UK mainland we will look after the import duties and VAT on our end through our shipping partner DHL your pieces will arrive with all duty/import/vat paid.
The only exception is on certain art & sculpture pieces where normal VAT rules do not apply, when this occurs we will contact you in advance of shipping to make sure you are fully aware of any tax/import liability which may fall due.
For Northern Ireland clients there are no obligations and we will send your pieces as normal.
Non EU clients. We will ship your pieces EX VAT to USA and other non EU destinations, you will be liable for taxes/duties on delivery in your own country please satisfy yourself on any potential taxes/duties which may be due on arrival as DESIGNYARD will not be responsible for this.
DHL/customs in your county will contact you and may require some personal tax details in order to clear your pieces through customs systems. We are here to help if you have any queries just send a short mail to firstname.lastname@example.org and we will come straight back to you.